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Contact

Do you have a question for your upcoming trip to Amsterdam? Our team is more than happy to help you with all your questions. Please fill out the contact form, or give us a call on +31 (0)20 - 234 5700. We hope to see you soon at the Amsterdam Canal Hotel.

CoC: 84269413
BTW: NL 86 31 53 896 B01
Bank: NL17 INGB 0009609504

Partners

Proudly presented by Excite Hotels

GDS Codes

Sabre: YX  -  396858
Amadeus YX -   AMSACH
Galileo YX -   H0947
WorldSpan YX -   AMSAC
DHISCO: GL -  58825

Weteringschans 251-253, 1017 XJ Amsterdam,
+31 (0)20 234 5700
info@amsterdamcanalhotels.com

Contact

No cash - only cards

At Amsterdam Canal Hotels, we strive for a seamless and secure transaction experience. To ensure the safety and convenience of our guests, we have transitioned to a card-only payment policy. We warmly welcome all major credit and debit cards, ensuring a quick and hassle-free check-in and check-out process. Thank you for choosing cashless convenience with us.

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How do I change or cancel my reservation? How do I change or cancel my reservation?

If you have booked a flexible rate, you can amend or cancel your reservation 48 hours prior to arrival. You may do so directly through the reservation platform/agency with which you have booked. 

If you have booked a non-refundable rate, the reservation is charged immediately and thus rendered non-refundable or modifiable. You may cancel your booking, but not without incurring 100% of the penalty.

Until when can I check in? Until when can I check in?

Our standard check-in time is 16:00. An earlier check-in is entirely dependant on availability. Would you like a guaranteed early check-in? Then we advise you to reserve the night before your arrival (one extra night) as well.

How do I get to the hotel? How do I get to the hotel?

From Central Station

Take the subway line 52 from Central Station to 'Vijzelgracht'. Take exit 'Weteringschans'. It's a 7 minute walk to the Amsterdam Canal Hotel.

From Schiphol Airport

Take one of the trains to Central Station Amsterdam and from there, you take the subway as mentioned above.

Can I park at the hotel? Can I park at the hotel?

We do not offer parking at our hotel. You can park your car on the canals based on an hourly rate. Otherwise, we advise you to park your car on the Park and Ride in Amsterdam Noord.

Does the hotel offer a shuttle service? Does the hotel offer a shuttle service?

Amsterdam Canal Hotels does not offer a shuttle service. The reception is, of course, happy to help you with organizing your transportation.

Are pets allowed? Are pets allowed?

No, pets are not allowed in the hotel rooms.

Until when can I have my breakfast? Until when can I have my breakfast?

We serve an extensive breakfast buffet daily. We have time slots and booking is required. Mon - Friday 07:00, 08:00 or 09:00 and on Saturday and Sunday at 08:00, 09:00 & 10:00.

Until what time can I check out? Until what time can I check out?

Our standard check-out time is 10:00 am. Late check-outs are not available to book in advance. Please ask our front office for the possibilities.

What are the booking conditions? What are the booking conditions?

Flexible rate conditions
Free cancellation or rebooking up to 48 hours before arrival. Cannot be changed after check-in. For no-shows, only the first night is charged.

Non refundable rate condtions
Non-changeable, non-refundable, 100% chargeable. These rates are charged immediately upon booking.

Is there an elevator in the hotel? Is there an elevator in the hotel?

As we are housed in an old mansion on the canal belt, we do not have an elevator. Please note that the stairs are quite steep. Our staff can help you carrying your bags to the room. If you have any questions, please contact our staff.